Error Code

Error code

Instructions

Investigation hint

-19

Banner Size is invalid

The banner size invalid width=xx ,height=xx

4000

resources not found, if you use aab please call PAGConfig.setPackageName

If you use obfuscation, please make sure to add Pangle's resources to the whitelist. You can refer to this link for more information: link

Also, if you use Pangle's AAB function, please call PAGConfig.setPackageName and use '.to' to split the base package name and module package name.

10000

Please exec PAGSdk.init before load ad

Initialize the SDK and then initiate an ad request

10002

load time out

The ad object is not returned within the specified time. We do not recommend initiating the request again.

10003

resource error

Resource loading failed due to network and other reasons.

10004

PAConsent value is invalid

Invalid PAConsent value. Only 0 or 1 are valid values. 0:User doesn't grant consent, 1: User has granted the consent. Please fill in the value according to the actual situation.

20001

No fill

40004

BadRequest: Empty Placement ID

Indicates that the placementID is null

40005

BadRequest: Invalid Ad Size

Indicates that the AdSize is missing or an unsupported size is passed.

40006

Invalid Placement ID

Indicates that the length of the placement ID is incorrect, or an empty string is passed.

40008

BadRequest: Image size error

Indicates that the image size is not supported.

40009

Invalid App ID

Indicates that the app id is invalid or app id is missing

40013

Using App Open Ad's placement to other request methods.

The non-splash ad request method uses the splash ad placement ID. Check whether the ad placement ID used for the requested advertisement is correct, the app open ad placement ID is a nine-digit number starting with 8

40016

BadRequest: Placement ID and App ID is not matched

Indicates that the relationship between App Id and Placement Id is invalid or App Id is missing.

40018

Invalid Package Name

Indicates that the package name of your project does not match the package name you filled in the Pangle platform.

40019

BadRequest: Ad Type and Placement Id are not matched

Indicates that Ad Type and Placement Id are not matched. For example, try to load a rewarded ad with a banner ad placement id.

40021

BadRequest: Invalid SHA1 value

Indicates that the SHA1 is not matched with the SHA1 you entered on the Pangle platform.

There are a situation that may cause ad request issues:

1. Lack of so library for pangle. Mono cannot be used in Unity, ill2cpp needs to be used, and 64-bit must be checked, and then Android - > Resolve will be executed to download 64-bit so.

40022

BadRequest: Incorrect API method

Indicates that the API method is incorrect

40024

BadRequest: The SDK version is too low

Please update to the latest SDK

40025

BadRequest: verification failed

Update to the latest SDK

40029

BadRequest: Incorrect API method

There are three situations that may cause ad request issues:

1. IOS ad request method error: When the SDK rendering and self-rendering ad request methods are different, the solution is to use the SDK rendering method with the correct parameters to request the ad.
2. Ineffective server placementID configuration: If the server placementID configuration is not effective, developers need to wait 2-3 minutes for the new placementID to request the ad.
3. Low SDK version: When the SDK version is too low (lower than 2.9.5.0), the personalized SDK rendering function is not supported. The solution is to update to the latest version of the Platform SDK.

40034

Incorrect Bidding Ad Placement

1. Bidding ad placement can not be used in a non-bidding environment
2. Non-bidding ad placement can not be used in a bidding environment.

40045

BadRequest: Incorrect app name

A warning when the name of the app is different from that of the media platform

40046

System mismatch ID

1. Use Android's app ID to request in the iOS SDK
2. Use iOS app ID to request in Android SDK

40060

AppID verification failed

Please check whether the Pangle appid placement id configured in the mediation platform is incorrect or empty.